Our process. 3+ weeks
Designed in house, Made in Africa.
Our process is simple and we take 4-6 weeks to complete your order which is shipped worldwide via DHL. Please contact our team for expedited orders as we may be able to fulfil your order in a faster timeframe.
Fill in the above form to begin our custom order process.
How we work
Step 1. A Rep Kulture team member gets in contact with you after you've filled in the above form. We spend time understanding exactly what you're after.
Step 2. We send you a detailed quote which you accept notifying us that you are ready to go ahead.
Step 3. A deposit payment has been made and you're ready for some fabric choices. You confirm your fabric choice and we begin making your order. All our products are made by our team located in Tanzania and Nigeria. We require a minimum of 20 days to complete your order.
Step 4: Your order is ready! We update you with some pictures and videos at this point and proceed to ship your order.
Step 5: If you live in Perth, our team notifies you of your order arrival and sets an initial fitting appointment. If you aren't in Perth, your order has now reached your door step and you're ready to Rep!
Step 6: You Step out in your RK outfit, looking as fly as ever.
Made for the Kulture
Custom Order Policies
1. Our process is streamlined and we are not responsible for mistakes made if the
wrong sizing is given to us. We do offer a complimentary adjustment for larger orders consisting of 3 or more people at no extra cost to you. However please be aware that this is for your initial adjustment only.
2. We are happy to cover any changes you would like to make if the change is as a result of an error on our part. We however do endeavour to give you the best product and to make sure you are happy with your outfit/s
3. A small fee is required to make adjustments should you need to make any
changes to your outfits
4. We offer 1 free adjustment for the bride and groom. (WEDDING ORDERS ONLY).
5. We are committed to ensuring you are happy with your order so please give us any feedback you wish to as we value your open feedback.